News

To customers who purchased “Footwear Hemp 2023”

2023.07.06
「足の衣 麻 2023」をご購入いただいたお客さまへ

So far, we have received 3 cases of fraying at the seam part of the toe of "Hemp Leg Clothing" (all dark orange, long length), and when we checked with the manufacturer, it was found that because the thread is stiff, when sewing the toe, the outer thread It seems that some of the threads were floating because they were not able to penetrate the fabric properly. It is said that the manufacturer has omitted defective items, but Glückund Gute will further strengthen its inspection of these areas in the future.

If the stitched part (stitched part) of the toe starts to fray right after you put it on, please let us know and we will send you a replacement product right away. We apologize for the inconvenience. We will work closely with the manufacturer to ensure that this does not happen again in the future. Thank you for your understanding.

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