News

Notice of winter suspension of Nekoposu (Yu-Packet)

2024.10.28

Thank you for always using Glückund Gute. Normally, customers choose Nekoposu (Yu-Packet) as their shipping method, but due to thickness and size restrictions, many orders for winter socks are difficult to ship by Nekoposu. Customers are required to take time to process additional shipping costs. Therefore, during the winter season, we will deselect "Nekoposu (Yu-Packet)" and only use "Yu-Pack (or Sagawa Express)".

For customers who purchased a small number of items and chose thin socks such as five-toed socks, we will contact the customer and process a refund for the difference in price for items that can be shipped by Nekoposu (Yu-Packet). Please rest assured that we will take care of you.

*If you have any requests regarding the shipping method (shipping fee), please write them in the notes section, as we will do our best to accommodate your requests. (Example: For home use, Nekoposu request, etc./Please note that we may not be able to accommodate your request.)

*At the time of payment, you will be required to pay the shipping fee via "Yamato Takkyubin", but for customers who can ship via "Nekopos" later, we will refund the amount after the payment is made.

*Shipping via Yu-Pack (or Sagawa Express) is a flat rate of 760 yen nationwide (excluding remote islands and Okinawa), but for orders over 9,000 yen including tax, shipping is 430 yen, and for orders over 14,000 yen including tax, shipping is free. Doing. (Time specification and tracking possible)

*“Nekopos (Yu-Packet)” costs 330 yen nationwide (date and time cannot be specified, tracking is possible) and will be delivered to your home mailbox. It may take 2-3 days for your package to arrive, so please check your tracking number.

Thank you very much.

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